Frequently asked questions

What products does decor crest offer?

At Decor Crest, we specialize in creating premium and personalized gifting experiences designed to make every celebration memorable. Our thoughtfully curated offerings include:

• Designer Bento Cakes
• Fresh Flower Arrangements
• Lush Indoor & Outdoor Plants
• Custom Luxury Hampers
• Home, Event & Wedding Décor
• Car Decoration Services
• Wedding Floral Jewellery
• Wedding Garlands (Jai Mala)

Each product and service is carefully crafted with elegance, creativity, and attention to detail to add a personal touch to your special moments.

 

How can i place an order?

Placing an order with Decor Crest is quick and easy. Simply browse our collections, choose your desired product, and customize it if needed. Once you’re ready, add the product to your cart, proceed to checkout, and enter your delivery and payment details.

For a faster and more convenient experience, you can also place your order directly through WhatsApp at +91 85878 53700.

Once your order is confirmed, our team will take care of everything to ensure a smooth and delightful experience.

Do you offer same day or midnight delivery?

Yes! We offer same-day and midnight deliveries across Delhi NCR. Simply choose your preferred delivery slot during checkout. We take last order by 8:00 PM.

Can i customize my order?

Absolutely! Many of our products, especially cakes and hampers, can be personalized. Look for the customization options on the product page or contact us for specific requests. Contact us at +91 8587853700

What payment methods do you accept?

We accept a variety of secure payment options, including:
Credit/Debit Cards
Net Banking
UPI

How can i track my order?

Once your order is dispatched, you'll receive a tracking link via whatsapp. You can use this link to monitor your order's status in real-time.

What should i do if i have an issue with my order?

If you encounter any issues, please contact our customer support team at support@decorcrest.co or call +91-9643999907. We'll address your concerns promptly and ensure your satisfaction.

Do you offer corporate or bulk orders?

Yes, we cater to corporate gifting and bulk orders. For customized solutions and special pricing, please reach out to us at +91 8587853700

How can i stay updated on new products and offers

Follow us on Instagram, facebook and Pinterest to receive updates on new arrivals, special offers, and festive collections and for daily inspiration.